1u777 FAQ

The minimum withdrawal amount from 1u777 is ৳1,000. You cannot withdraw less than this in a single transaction. Please make sure your available balance is at least this amount. Any amount above this limit can be withdrawn via bKash, Nagad, Rocket, Upay, or bank transfer.

After the request is processed, the money usually reaches your mobile wallet or bank account within 15 minutes to 2 hours. Bank transfers may take a little longer due to the bank's own processing time. If there is any delay, let us know via live chat.

If the request is still pending after the normal processing time, first check that all required information on your account is complete. Then contact 1u777's 24/7 live chat or email [email protected]. Our team will look into it promptly and resolve the issue.

No, for security reasons withdrawals can only be made to mKash, Nagad, Rocket, Upay, or a bank account registered in your own name. Sending to a third-party account is not possible. This rule is in place to protect your funds.

To withdraw winnings earned from a bonus, you must meet the wagering requirement. At 1u777, the welcome bonus wagering is calculated on the bonus amount only. For example — if you receive a ৳1,200 bonus, you need to place ৳12,000 in bets before you can withdraw the winnings. Submit a withdrawal request only after the requirement has been met.

The minimum deposit amount for every payment method at 1u777 is just ৳100. This applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Being able to start with a small amount makes it especially convenient for new players.

1u777 currently supports the following methods for Bangladeshi players: bKash, Nagad, Rocket, Upay and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). Mobile wallet deposits are generally the fastest option.

In most cases, the deposit appears in your account instantly. If it still doesn't show after waiting a while, collect your payment transaction ID or screenshot and send it to [email protected] or contact us via live chat. We will verify it quickly and resolve the issue.

1u777 does not charge any deposit fees. However, your mobile wallet or bank may apply their own transaction charges where applicable — this is subject to the respective service provider's policy. It is a good idea to check your wallet or bank's fee policy before making a deposit.

Mobile wallet deposits via bKash or Nagad are nearly instant. For bank transfers, processing time may vary depending on the bank. Using a mobile wallet is more convenient for faster deposits. Live chat support is always available for any issues.

No, the 1u777 welcome bonus is available once per player — at the time of the first deposit. If the same person tries to claim the bonus again by opening a new account, it will be considered a violation of our terms and conditions, and the relevant account may be suspended.

The 1u777 welcome bonus is a 120% first deposit bonus, up to a maximum of ৳8,000. For example — deposit ৳1,000 and you will receive a ৳1,200 bonus, giving you a total balance of ৳2,200. Deposit ৳14,000 or more and you will receive the maximum ৳8,000 bonus, giving you a total balance of ৳22,000.

At 1u777, wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. For example — if you receive a ৳1,200 bonus, a 10x wagering requirement means you need to place ৳12,000 in bets. Only after completing this amount in bets will winnings from the bonus become withdrawable.

Slot games generally contribute the most toward wagering. Contribution from live casino games, table games, and sports betting may vary or be limited. Check our terms and conditions page for the specific contribution percentages, or ask us directly via live chat.

A bonus has a set expiry period — if the wagering requirement is not met within this time, the bonus is automatically cancelled and any winnings earned from it will also be forfeited. It is best to start playing soon after claiming a bonus so you can complete the wagering in time.

Yes, you can request cancellation of an active bonus at any time. However, please note that cancelling a bonus will remove the bonus amount and all winnings earned from it. Only your actual deposited funds will remain. Contact the support team to request a cancellation.

Use the "Forgot Password" option on the 1u777 login page. Enter your registered email or phone number and password reset instructions will be sent to you. If you have trouble, email [email protected] directly or verify your identity via live chat to get assistance.

First make sure your username and password are being typed correctly — upper and lower case differences can cause issues. Clear your browser cache or try a different browser. After several failed attempts your account may be temporarily locked — in that case, contact our support team.

No, only one account per person is allowed at 1u777. Opening multiple accounts is a violation of our terms and conditions and risks all accounts being permanently closed and balances being forfeited. If you are having trouble accessing an old account, let our support team know.

For the security of your 1u777 account, use a password of at least eight characters that includes upper and lower case letters, numbers, and special characters (such as @, #, !). Avoid using your date of birth or simple words. Do not share your password with anyone and change it regularly.

Some information, such as your registered name and date of birth, is restricted from being changed after initial registration — as it is used for identity verification. For other details such as your password or contact information, go to your account settings to update them. For major changes, contact our support team for assistance.