Can I stop receiving marketing emails?

Yes. You can opt out of marketing communications by clicking the "Unsubscribe" link at the bottom of any promotional email, or by sending a request to support@1u777.lat. Important transactional notifications related to your account cannot be turned off.

Data Protection Policy

1u777 Privacy Policy

Q: Can I view or correct the information stored about me?

Yes. Email us at support@1u777.lat and we will help you view your information and correct anything that is inaccurate or out of date. Your request will be processed after identity verification.

Protecting your personal information is our top priority. This policy explains what information 1u777 collects, how it is used, and what your rights are.

Last Updated: This privacy policy may be updated at any time. For significant changes, we will post a notice on the platform. Continued use of 1u777's services means you have accepted the updated terms of this policy.

Introduction & Scope

1 About This Policy

1u777 is a safe and reliable online gaming platform committed to providing a secure gaming experience for players in Bangladesh. This privacy policy ("Policy") describes what personal information is collected from users ("you" or "user") of the 1u777 website, how that information is processed, stored and used, and what steps are taken to protect it.

By accessing the 1u777 website, mobile version, or any related service, you acknowledge that you have read and understood this policy and that you consent to the data collection and use practices described here.

This policy supplements the Terms & Conditions and both documents should be read together.

What Information We Collect

2 Information You Provide Directly

When you create an account on 1u777, use our services, or contact us, we may collect the following information:

Identity Information: Your full name, date of birth, nationality, and ID document details.
Contact Information: Email address, mobile number, and current address.
Account Information: Username, password (stored in encrypted form), and account preferences.
Financial Information: Deposit and withdrawal records, and payment method details (relating to bKash, Nagad, Rocket, Upay, or bank transfers). Full payment details are handled through our secure payment processor.
Identity Verification Information: Copies of your national ID, passport, or other government-issued documents, collected to meet regulatory requirements.
Communications: Messages exchanged with our support team, and your history of complaints and enquiries.

3 Automatically Collected Information

When you use the 1u777 platform, our systems automatically collect certain technical information:

Device & Technical Information: IP address, browser type and version, operating system, and device identifiers.
Usage Information: Which pages you visited, how long you stayed, which games you played, and your navigation patterns within the site.
Log File Information: Server logs used to monitor the security and performance of the site.
Cookies & Similar Technologies: Session cookies, preference cookies, and analytics cookies (see the Cookies section below for details).

Purpose of Data Use

4 Primary Uses

1u777 uses the information collected for the following legitimate purposes:

To manage account registration, verification, and administration.
To process deposits, withdrawals, and gaming transactions.
To carry out identity verification and fraud prevention measures.
To implement responsible gaming policies, including age verification (for users aged 21 and above only).
To provide customer support — via live chat and email ([email protected]).
To ensure the security and performance of the platform.
To comply with applicable legal obligations.

5 Secondary Uses

With your consent or where we have a legitimate interest, we may also use your information for the following:

To analyse usage patterns in order to improve platform services.
To send relevant promotional offers and updates (you may unsubscribe at any time).
To diagnose and resolve technical issues.
To detect security threats and unusual activity.
To personalise your user experience.

Data Sharing & Retention

6 Sharing Information with Third Parties

1u777 never sells or rents your personal information. However, information may be shared with trusted third parties in the following limited circumstances:

Payment Processors: Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
Identity Verification Services: Secure third-party verification services may be used to meet regulatory requirements.
IT & Infrastructure Partners: Service providers that assist with the technical operation of the platform — they have access only to the minimum information required.
Legal Authorities: Information may be disclosed to competent authorities pursuant to a court order or legal obligation.
Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred. We will provide advance notice in such cases.

Strict data processing agreements are maintained with all third parties, and their data protection standards are verified.

7 Data Retention Period

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations. Specifically:

All account and transaction information will be retained for the duration your account remains active.
After account closure, financial and identity-related information will be retained for a specified period as required by law.
If you opt out of marketing communications, the minimum information needed to record that preference will be kept.
Once the retention period ends, data will be securely deleted or anonymised.

Data Security & Cookie Policy

8 Security Measures

1u777 applies industry-standard technical and organisational measures to protect your personal information:

SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using SSL technology.
Data Encryption: Sensitive data at rest (passwords, financial details) is protected with strong encryption algorithms.
Access Controls: Personal information is accessible only to authorised staff who need it to carry out their specific responsibilities.
Regular Security Reviews: Regular security assessments are conducted to identify and address system vulnerabilities.
Firewall & Monitoring: The platform is under continuous monitoring and unusual activity is detected automatically.

However, no data transmission over the internet can be guaranteed as completely secure, and we cannot promise absolute security. Keeping your password confidential and avoiding logging in from unfamiliar devices is also important for your own safety.

9 Cookies & Similar Technologies

1u777 uses cookies and similar tracking technologies for various purposes:

Essential Cookies: Required for managing login sessions, security, and the core functionality of the platform. Without these, the site will not function properly.
Functional Cookies: Used to remember your language preferences, game settings, and other preferences.
Analytics Cookies: Collect platform usage statistics to help us improve our services.

You can control cookies through your browser settings. However, disabling essential cookies may affect the functionality of the platform.

Your Rights as a User

10 Data Protection Rights

As a user of 1u777, you have the following rights regarding your personal information:

Right of Access: The right to receive a copy of the information we hold about you.
Right to Rectification: The right to request correction of inaccurate or incomplete information.
Right to Erasure: The right to request deletion of your information in certain circumstances — however, some information may need to be retained for a specified period due to legal obligations.
Right to Object: The right to object to the use of your information for marketing purposes and to opt out of promotional communications.
Data Portability: The right to request your information in a structured, machine-readable format.
Right to Restrict Processing: The right to request that the processing of your information be restricted in certain circumstances.

To exercise these rights, contact us at [email protected]. We will endeavour to respond to your request within a reasonable time. Due to identity verification requirements, some requests may require you to provide additional information before they can be processed.

11 Account Closure

You may request closure of your 1u777 account at any time by contacting [email protected]. The following applies when closing an account:

All pending transactions must be completed before closure.
After account closure, information required to meet legal obligations will be retained for a specified period.
Information relating to users who have self-excluded for responsible gaming reasons will be retained for the duration of the exclusion period.

Minor Protection & Responsible Gaming

12 Age Verification Policy

1u777 provides services only to individuals aged 21 and above. We:

Include an age declaration requirement in the registration process.
May request proof-of-age documents during account verification in cases of doubt.
Will immediately suspend any account and refund all funds if a minor is identified.

Encourage parents and guardians to use internet filtering software to prevent minors from accessing gambling services.

To learn more about responsible gaming, visit our Responsible Gaming page.

Policy Changes & Contact

13 Policy Updates

1u777 may update this privacy policy from time to time. In the event of changes:

A prominent notice will be displayed on the platform.
A notification may be sent to the registered email address for significant changes.
Continued use of the service after changes will be considered acceptance of the updated policy.

It is recommended to review this policy regularly.

14 Data Protection Contact

For any privacy-related questions, concerns, or requests to exercise your rights, please contact us:

[email protected]

24/7 live chat and email support — in Bengali and English.

You can also use the same contact for our general customer service.

Privacy-related Common Questions

No, 1u777 never sells or rents your personal information. Data is shared with trusted partners only when necessary and for limited purposes, such as payment processing and identity verification, or when required by legal obligations.

1u777 protects your information through SSL encryption, data encryption, strict access controls, and regular security reviews. The platform is also under continuous monitoring.

Yes. Email us at [email protected] and we will help you view your information and correct anything that is inaccurate or out of date. Your request will be processed after identity verification.

We store transaction history, but full payment details (such as your bKash or Nagad PIN) are handled through our secure payment processor and are not stored directly on our servers.

Yes. You can opt out of marketing communications by clicking the "Unsubscribe" link at the bottom of any promotional email, or by sending a request to [email protected]. Important transactional notifications related to your account cannot be turned off.

Even after account closure, certain financial and identity-related information must be retained for a specified period due to legal obligations. Once that period ends, the data will be securely deleted or anonymised.